Flat Rate IT Support
The Building IT Company delivers proactive maintenance services thorugh our Flat Fee Outsourcing IT Solution. Designed to reduce your cost, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluation your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to indentify your critical business processes, pain points and vulnerablities, and perform a threat analysis to determine your business risks. Completing this process allow us to design a Technology Plan that aligns with your long-term business goals.
We become an extension of your business, and true partner. Because our service plans are based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both financial and technical risks in our relationship, fueling our commitment to continously identify and deliver solutions that improve your efficiencies and reduce downtime.
Our service includes proactive maintenance, monitoring ,and unlimited onsite and remote technical support for all of your computers and servers regardless of location. You will also have access to our 24/7 Help Desk and to our web-based Service Request system.