Reactive Support Services
If issues do arise, we have dedicated staff whose only job is to address reactive support issues so you get fast response and someone working your problems through to completion without any unnecessary interruptions.
With our reactive support services you get:
- Customer Support Team – 8:30am – 5:30pm ready to help.
- Remote / On-Site Support – No more wondering if you’re going to get charged if someone has to come on-site to address a problem.
- Third-Party Application Support – Let us take the hassle of managing your critical application, even the ones specific to your industry.
- “How To” Questions – Need to know how to do a mail-merge or organize security on a folder – give us a shout, we’ll gladly walk you through the process.
We provide a range of Computer Support, Network Services and IT Consulting in Jacksonville, Miami, St. Augustine, Sunrise, Orange Park, Fort Lauderdale, Atlantic Beach, West Palm Beach, Middleburg, Green Cove Springs, Jacksonville Beach, Neptune Beach, Ponte Vedra, Pompano Beach, Coral Springs, Homestead, Naples, Hollywood, Coral Gables and throughout Florida and United States.
Local experts who can visit on-site:
Jacksonville Managed Services, Miami Technology Management, Sunrise Customer Support, Jacksonville Network Services, Miami IT Consulting, Sunrise Backup and Disaster Recovery, Jacksonville Managed Security Services, Miami Email and Spam Protection and Sunrise Anti-Virus.