Information Technology Outsourcing and Managed IT Services by The Building IT Company

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Our team monitors your critical devices, including servers, routers, and firewalls to ensure that they are within custom parameters. We watch for key indicators that an outage has occurred or is going to occur and respond accordingly. This product offering fully integrates with our web-based trouble ticket system and alerts necessary team members to minimize or eliminate potential impact to your business. Customized monitoring allows you to determine the acceptable thresholds for your network.

Our Managed Firewall service provides 24 x 7 x 365 coverage for monitoring, analyzing, and managing firewall activity. We offer firmware/OS updates, off-site log storage, incident response, and rule-base changes for your company’s security needs. We protect your assets by preventing and responding to hackers’ attempts to penetrate and exploit your network and data.

We perform external penetration testing and internal security audits to inform you of your network’s vulnerabilities. We routinely test for over 1500 vulnerabilities in addition to validating firewall configurations, intrusion detection systems, server configurations, and software patches. A comprehensive report and external view of your network is then provided and a plan of corrective action is put into effect.

Our team of experienced technical professionals manages and maintains your voice/data infrastructure. We provide 24 x 7 x 365 on-call service to minimize costly down-time and to allow you to focus on your core business. Our web-based trouble ticket system enables you to receive real-time status and an immediate response to your issues. Optional offerings such as Maintenance Contracts and Service Level Agreements provide additional value, while addressing specific customer needs.

We complete complex installations utilizing a team approach, which enables us to pull from a larger pool of resources and experience. You will be provided with a team of technical professionals including a Communications Director, Project Manager, and Technical Team Leader to ensure your project is deployed successfully. A blended rate for an array of skill sets makes costs predictable and more affordable.